App slow to load

Incident Report for Myndbend

Resolved

The issue has been identified as a problem originating from AWS Elastic Container Service internally. AWS has resolved the issue. http://status.aws.amazon.com/#ecs-us-east-1_1661432751.

Posted Aug 25, 2022 - 14:25 EDT

Monitoring

The app is now fully operational. We identified the issue with the environment scaling and have a solution to prevent the problem in the future.

Posted Aug 25, 2022 - 11:48 EDT

Investigating

Some users are reporting that the Myndbend app next to the Zendesk ticket is failing to load. We are investigating this and should have a resolution shortly.

Posted Aug 25, 2022 - 11:10 EDT

This incident affected: Myndbend Process Manager.